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SAVE 10% OFF YOUR FIRST ORDER WITH CODE: FW10

FWBS Help Center

Frequently Asked Questions on orders, shipment, returns, refunds, warranty and more

Shipping Info

Shipping Info

We offer fast and reliable shipping options to ensure your order.

Returns & Refunds

Returns & Refunds

Shop confidently with our simple return policy.

Secure Payment

Secure Payment

Safe, secure and trusted payment method used.

Warranties

Warranties

Help with finding your warranties on all products.

Track Your Order

Track Your Order

Stay up to date with our support team when you need it.

When will my order ship?
Here’s how it works: you order → we process → we ship → you receive your order



Ordering takes a few seconds. Standard processing 24-48 hours. Then one of our carriers takes it from there and you will get your order delivered after additional 3-5 days. In total, you should expect to receive your order within 10 working days after you placed in your order unless otherwise stated for specific products. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

Need more help?

Visit us:

3013 Gordon Ave, Fort Worth, TX 76110

Give us a call:

Hours:

Mon - Fri: 9 AM - 5:30 PM
Sat, Sun: Closed

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