FWBS Help Center
Frequently Asked Questions on orders, shipment, returns, refunds, warranty and more

Shipping Info
We offer fast and reliable shipping options to ensure your order.

Returns & Refunds
Shop confidently with our simple return policy.

Secure Payment
Safe, secure and trusted payment method used.

Warranties
Help with finding your warranties on all products.

Track Your Order
Stay up to date with our support team when you need it.
When will my order ship?
Here’s how it works: you order → we process → we ship → you receive your order


Ordering takes a few seconds. Standard processing 24-48 hours. Then one of our carriers takes it from there and you will get your order delivered after additional 3-5 days. In total, you should expect to receive your order within 10 working days after you placed in your order unless otherwise stated for specific products. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
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Need more help?
Visit us:
3013 Gordon Ave, Fort Worth, TX 76110
Give us a call:
Hours:
Mon - Fri: 9 AM - 5:30 PM
Sat, Sun: Closed